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Job Requirements of Customer Service II - Bilingual Spanish/French:
-
Employment Type:
Full-Time
-
Location:
Green Oaks, IL (Onsite)
Do you meet the requirements for this job?
Customer Service II - Bilingual Spanish/French
Collins Consulting, Inc
Green Oaks, IL (Onsite)
Full-Time
This is an onsite position. Shift: 10:30-7pm M-F
The manager is looking for someone who is Bilingual in Spanish or French.
3 - 5 year experience required
Takes inbound or places outbound calls to provide information to customers.
Utilizes a database to retrieve customer or company information.
Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality.
Can organize and handle calls with speed and accuracy.
Can work with complex computer applications and resource materials.
Can use multiple operating environments (Windows, DOS, Mainframe).
Must have proven skills in the following PC software products: Excel, MS Word
The benefits that you are eligible for with Collins Consulting, Inc:
The manager is looking for someone who is Bilingual in Spanish or French.
3 - 5 year experience required
Takes inbound or places outbound calls to provide information to customers.
Utilizes a database to retrieve customer or company information.
Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality.
Can organize and handle calls with speed and accuracy.
Can work with complex computer applications and resource materials.
Can use multiple operating environments (Windows, DOS, Mainframe).
Must have proven skills in the following PC software products: Excel, MS Word
The benefits that you are eligible for with Collins Consulting, Inc:
- 401(k)
- Medical, Dental and Vision Insurance
- Term Life Insurance
- Accidental Death and Dismemberment
- Long Term Disability
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